Shipping and Delivery Policy
What is the cost of shipping?
For all orders above Rs. 800, shipping is done free of cost. A shipping charge of Rs. 99 is applicable to all orders under Rs. 800.
How long will it take for the order to reach me?
Please refer the product page for estimated shipping and delivery timelines for both domestic and international orders. From the time of order placed, it takes about 4 -7 days for domestic orders and 7-10 days for international orders to reach you.
If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
What can I do if my order dispatch is delayed?
We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us at admin@saasna.com or call us on 6379569400 (Monday to Saturday, 10AM to 7PM) and we will try our best to resolve your issues.
My order has been shipped. Can I track it?
For orders within India, once your order has been dispatched, you can track the order from My Order section.
You can track the status of your package 24 hours after your order is dispatched from our warehouse or vendor location.
Our customer support service is available 24/7 days
Support E-mail Address: admin@saasna.com
Support Phone Number: +91 6379569400
Address:
Star Net Technologies
no.18 anai kara konan street
seven wells
Chennai 600001